Our Guarantee

3D Crystal Dome Top Award

Guaranteed Accuracy

What really sets 3D Crystal Awards apart from the competition is our meticulous attention to detail on each and every project. Every order placed with 3D Crystal Awards includes graphic design and proofing, allowing us to perfect your layout prior to engraving your awards. 3D Crystal Awards offers guaranteed accuracy (as measured against final approved proofs and customer-supplied materials) or all replacements are free.

Rest assured that when you approve your proof, 3D Crystal Awards will engrave your awards to the highest standard and most importantly, without error.

Guaranteed Safe Delivery

3D Crystal Awards is the only awards company to offer guaranteed safe delivery. This means we guarantee that all shipments that leave our office will arrive safely at your requested address. In the unlikely event that damage does occur in transit, 3D Crystal Awards will replace those pieces at our sole expense. Even in situations where our shipper is at fault, 3D Crystal Awards takes full responsibility and will re-ship replacement awards as quickly as possible.

We pack our awards to arrive safely so that no one has to deal with breakage. Our years of packing experience has allowed us to reduce breakage in transit to less than 0.5% of all orders. Rest assured that when you order from 3D Crystal Awards your awards will arrive to you safely or the replacements are on us.

Guaranteed On-Time Delivery

At 3D Crystal Awards we understand the importance of delivering your awards on-time, every time. This is why we are the only company in the industry to offer guaranteed on-time delivery. We guarantee that your order will arrive to you on-time or else your order is free.

When you partner with 3D Crystal Awards, we take total responsibility for your project and in meeting your deadlines. This guarantee applies only to standard lead time orders as quoted which are destined for the United States or Canada, which are shipped via FedEx or UPS, and does not include rush orders.